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05-26-2017
11:05 AM
1 Love
PRE BOARDING I had spoke to customer service today and they tell me I am the only Business select purchaser that has complained about the pre boarders that take all the balk head seats. I even told t...
07-31-2019
02:58 PM
...ew of the children were 6 and under. It would really be nice if SWA would inforce their own rules. This accompanied with all the pre-boarding and the buying an early boarding pass and n...
04-28-2021
04:02 PM
...raveling. The rules state that usually those that need assistance boarding can have one person board with them for pre-boarding, that would however leave my autistic grandson without me and it's o...
10-11-2017
11:58 AM
We are a family of 4 (2 adults and 2 minors) traveling to Orlando tomorrow. I just did the check in and my 14 year old son has TSA pre check, but myself, my wife and 12 year old daughter do n...
12-15-2023
09:21 PM
1 Love
...dd, and the 11 yr old is very anxious and wants window seat away from strangers.
Since all are over 6 family board is not a option I know. I know I could probably get preboard for t...
03-23-2021
03:27 PM
1 Love
My first experience flying SWA after more than a year was not good, but I decided to give it another try. My second experience was worse!! Gone are the boarding in groups of 10 to avoid crowding, g...
2 weeks ago
I have proposed to Southwest a few times that their ticket pricing should be based upon boarding position.
For instance, if you have a particular flight with A1 to C60, then A1 is the h...
10-01-2019
05:05 PM
4 Loves
I've been a customer of Southwest for years now. The pre-boarding is still out of control. I upgraded my husband's ticket and kept my B boarding. I watched at least 30 people board before the A g...
03-02-2022
05:00 PM
My hubby is 6’ 5” and is terribly uncomfy in standard seats due to legroom. Does he qualify for pre-board due to his height?
03-19-2024
10:39 PM
...ore fair to those who have paid for Earlybird boarding.
We have some suggestions:
Strictly enforce the 6 and under rule
Require that 6 and under passengers have an indication o...